You are here: About > Terms and Conditions


Note to Drivers:

Please note that from December 2007 all drivers are refused access to our premises if they cannot provide the name of the customer they are collecting for.


Shipments to England, Wales and Scotland

Used for all standard shipments in the United Kingdom. Parcels are usually delivered the next working day after dispatch.


Northern Ireland and International shipments

For shipments outside of UK mainland, the following courriers can be used depending on weights, dimensions and quantity of nitrogen gas contained in the shipment:



Customer collections

Goods can be collected from our Mitcham factory (see maps on our contacts page) between 9am and 4pm, Monday to Friday, except bank holidays.

Before you arrange to collect the goods please ensure that your order is indeed ready and packed, and that the driver brings some identification with him.

If you are asking another company to collect the goods on your behalf, please let us know which company you intend to use when you place your purchase order or as early as possible before the order is collected.